For all intents and purposes these devices appear as new. There may be slight cosmetic blemishes but bearly anything noticeable.
Lived A Little
Lived A Little phones have been previously owned and will either have no visible signs of use or some light scratches (by light we mean you can’t feel them if you run your fingernail over them and they can’t be seen from 30cm) but other than that they will be looking pretty good (no chips or dents).
Well Loved phones could have any of the following: deep scratches (can be felt if you run your fingernail over them and can be seen from 30cm), minor chips, small dents, discolouring or changes in the paintwork, but no cracks anywhere on the phone. They will still be classed as working but will have obvious signs of use.